[{"question":"

Do I need to be 18 to purchase tickets?

","answer":"

Yes. You must be 18 years of age or older at the time you purchase tickets. All raffle winners will be required to provide identification with proof of age in order to claim raffle prizes.

"},{"question":"

How many tickets can I buy?

","answer":"

You may purchase as many tickets as you choose.

"},{"question":"

Is my ticket purchase tax deductible?

","answer":"

No. The IRS does not recognize raffle ticket purchases as a tax-deductible contribution.

"},{"question":"

Can I purchase tickets from outside the U.S.?

","answer":"

No. The raffle is only open to legal residents of the states of Massachusetts, New Hampshire, Maine, Vermont and Connecticut who are 18 years of age, or older.

"},{"question":"

What methods of payment do you accept?

","answer":"

We currently accept Visa, MasterCard, Discover and American Express. We do not accept cash, checks, money order or PayPal at this time.

"},{"question":"

Is my payment secure?

","answer":"

The security of your information is one of our highest priorities. We are Level 1 PCI Compliant ensuring the highest level of security and compliance. We automatically encrypt your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 256 bits (the highest level commercially available).

"},{"question":"

How do you generate the ticket numbers?

","answer":"

Your ticket numbers are generated via an automated process upon completion of your order. Once your order has been processed, you will receive an email receipt containing a summary of your order and your ticket numbers.

"},{"question":"

When will I receive my ticket numbers?

","answer":"

Once your order has been processed, you will receive an email receipt containing a summary of your order and your ticket numbers.

"},{"question":"

How do you select the winner?

","answer":"

Winning tickets are selected from the pool of purchased raffle ticket numbers using automated, random number generator software.

"},{"question":"

Do I need to be present to win?

","answer":"

No. All winners will be notified via email and or phone shortly after the drawing.

"},{"question":"

How will you notify the winner?

","answer":"

All winners will be notified via email and or phone shortly after the drawing. We will also post the winner on the website shortly after the raffle drawing.

"},{"question":"

How can I find out who won?

","answer":"

All raffle winners will be posted on the website shortly after the raffle drawing.

"},{"question":"

What should I do if I believe I have a winning ticket?

","answer":"

All raffle winners will be notified via email shortly after the raffle drawing. However, if you believe you have a winning ticket and you have not been contacted by us, please email us here.

"},{"question":"

Do I have any tax liability if I win a raffle?

","answer":"

Potentially. The taxable value of the prize will be treated as ordinary income to the winner for federal and state income tax purposes, and the winner will be required by law to pay any tax liability incurred in connection with his/her receipt of the prize, if any. If you are a raffle winner, it is important that you determine what federal, state and/or local taxes you must pay and you are encouraged to consult with an accountant or tax preparer to make that determination.

"},{"question":"

Still Need Help?

","answer":"

This short list of questions and answers is provided as a quick reference to our website users. If you need additional information or you do not find your question listed here, please email us at support@fanthem.io.

"}]

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